Our guide to getting you back safely into our centres

As a customer of Everybody Sport and Recreation you are supporting a Health and Wellbeing charity which provides essential health and fitness services to help you live well for longer.

It is important now more than ever that we have support from our loyal customers to ensure the future of our services and your community leisure centre.

The Coronavirus pandemic has been tough for us all, but we are all in this together.

We are committed to providing the best possible experience to our customers, even under social distancing measures and we can’t wait to welcome you back into our centres from the 12th April!

You can read our most recent statement, member FAQ’s and watch our videos

5 Steps to remember when visiting us

1)Wash your hands before and after visiting our site. There will be sanitisers available at the entrance and exit of every site as well as throughout the centre.

2)Pre-book all of your activities online before arriving. All activities will be available to book . Please do this to avoid disappointment.

Not able to book online? You can call your local leisure centre and we are now accepting walk-ins for last minute cancellations – all online bookings will take priority with 8 days advanced booking on most activities.

3)Maintain social distancing and follow our one way systems. Use the queuing systems provided and follow the directional signage.

4)Do not visit our centres if you are feeling unwell, have been in close contact  with someone with a confirmed case of Covid-19, are shielding and have been advised against by your doctor, or you need to self isolate due to travelling or other reasons.

5)Help us stay clean by cleaning surfaces in our gyms and classes once you have used them and following our codes of etiquette.

Our Pledge To You

  • As a member and customer of Everybody Sport and Recreation we understand you may be feeling nervous about visiting our centres
  • We want to reassure you that Everybody has taken exceptional steps to ensure our facilities are ready to welcome you back
  • We have undergone deep cleans in all of our facilities and this will continue with dedicated closure for deep cleaning daily, weekends, plus daily end of day clean downs
  • We have made all of our sessions pre-bookable online and have limited occupancy in our classes and gym environment to maintain social distancing measures
  • We are operating as a cashless facility so please pre-book and pay for activities online before visiting. Payments onsite will be card-only and contactless where possible
  • Shower, changing and locker facilities will be reopening for all activities from 12th April but we do ask that customers try and come ‘Swim and Gym Ready’ where possible.
  • Select lockers will be available for use at each centre, please ask reception for directions to available lockers. Where possible please only bring items in to the facility which you need, where possible refrain from bringing large items and bags. Strict sanitisation regimes will be in place along with appropriate social distancing signage.
  • Where possible, we have moved group activities into our larger spaces such as sports hall and outdoors to maintain safe distances for our customers
  • We have organised one way systems around our centres and made sure everywhere is signposted and easy for our customers to follow

Covid-19 Advice and Guidance

We are following all government advice when it comes to re-opening our centres, as well as paying attention to guidance available from UKActive and CIMSPA

Our Covid-19 Secure Risk Assessment is now available ESAR COVID-19 Risk Assessment 2020