We are  now delighted to confirm that Everybody Sport & Recreation has welcomed back customers to our swimming pools. We are doing this in a safe, secure and viable manner. Services already re-introduced are Educational Swimming, the Learn to Swim Scheme, Public Swimming and Club Swimming.

We have devised a new pool programme for each facility. These programmes capture the very latest government guidance and include the relevant governing bodies recommended best practices. These are clearly difficult times and we will need to operate within certain constraints to keep everyone safe. Consequently, the service we are able to offer will look considerably different to the pre-COVID 19 offer, as you would expect.

To ensure that all customers can return to the pool in the safest possible way, in addition to the introduction of rigorous cleaning regimes, there are a number of operational changes that we have also introduced. These changes include the removal of dual access, reduced capacities, new one-way systems, a revised swimming etiquette, bookable swimming sessions, scheduled cleaning times, 15-minute breaks in between every session and much more. These essential changes will still provide all customers with an enjoyable swimming experience, along with the comfort and confidence that we have gone above and beyond to ensure the safest possible environment.

Below is in depth guidance of how our swimming pools and changing rooms are operating, public swimming guidance, video guides and more as well as Learn To Swim Scheme information. Please do take the time to familiarise yourself with the new procedure and guidance for your site before visiting the centre.

If you need any support or further information please contact us by calling your local leisure centre or email [email protected].

Please watch our video which outlines the changes we have made to our facilities and what you can expect when you return for a swim or for our Learn To Swim Scheme. More information on our Learn To Swim Scheme guidance can also be found here, please do have a read of this before attending your swimming lessons.

 

 

 

All swimmers must book in advance via our online booking system 

We have launched a new way of booking for swimming online.

The main benefits of the new way to book are:

• Members – are now able to book for more than one person (including children under 3) without the additional participants needing an Everybody membership linked to the main bookers account
• Non-members – to book casual swimming without needing to register for online bookings (whilst we are still able to capture the lead bookers contact details for NHS track and trace)

We will be continuing to develop our online bookings portal and hope to see even more improvements for our customers in the near future.

As a thank you for your patience during this time of development and to welcome more junior customers and families to our swimming pools we are introducing:

• FREE swimming for Everybody members and their children (Members partners and children – up to 5 people including 2 adults and 3 children) until December 2020.
•  We have also reduced the casual concessions price from £4.70 to £3.30 giving non-member concessions customers over 40% off their swimming booking until December 2020.

• All Wildcard customers will still get the £1 discount off full price casual swimming too!

• We are continuing to offer all of our learn to swim scheme customers on a direct debit membership free swimming. Please note: an online bookings account must be made using the details on the learn to swim membership to book to qualify for free swimming.

Bookable Swimming Sessions:

We have clarified our swimming sessions into three bookable categories:

1. Lane swimming main pool (12+) – structured sessions for ages 12+ that consist of double width lanes to accommodate a range of swimmers. These sessions will offer a variety of slow, medium and fast paced lanes to capture all abilities. (Some fitness lane swims will be available late evenings for more advanced swimmers).
2. Learner pool swimming (under 12’s) – At some of our facilities we will offer swimming sessions in the learner pool. These sessions will be run separately to the sessions in the main pool and must also be booked online. Learner pool sessions are open to all swimmers, but are aimed at parents/guardians who want to bring their toddlers.
3. Family Swim (main and learner pools) – Family swimming sessions are unstructured sessions that are suitable for families attending with children. There will be no lanes for swimming lengths as the sessions are catered for leisure use.

Before you come swimming please make yourself aware of our new swimming covid-secure guidance and policies on this web page.

Important updates regarding our Pool Admission Policy: 

1. Until further notice, all children under the age of 12 must be accompanied by at least one adult in the water and changing area during public swimming (learner pools) and family swimming sessions.
2. Swimmers must be aged 12+ in order to attend a public swimming session (main pools) and/or lane swimming session.
3. Swimmers of all ages can attend the family swimming sessions and any swimming sessions in the learner pool, provided that point no.1 is followed.
4. Swimmers under the age of 12 must be supervised on a 1:2 ratio & and any children under the age of 4 must be accompanied by a parent on a 1:1 ratio, unless the child is wearing suitable flotation devices.

 

How to Book:

We have provided you with a step by step guide on how to book for swimming sessions from 18th September here. Please note pre booking is essential before visiting the facility.

Everybody members, LTSS DD members & Wildcard customers (for non-members please scroll down for further guidance)

Step 1: Login to online bookings with your username and password. (Not yet registered? Visit https://portal.everybody.org.uk/bookings/ on how to register)

Step 2: select ‘swimming’ in the activities column

Step 3: select how many people you want to book for e.g. 1 adult + 1 child or Family swim

Step 4: select the centre, date and timeframe

Step 5: select from the sessions available which one you want to book

(please refer to our swimming timetables and swimming session guidance on admissions policies and age restrictions. Please note our reception team will check these policies and restrictions upon check in with you,  any customers who book sessions for swimmers that are not eligible will not be able to attend the swimming session .)

All lane swimming in the main pool is for ages 12+

Step 6: add to basket

Step 7: accept terms and condition and checkout

Step 8: pay for your swimming booking (wildcard customers)

Step 9: confirm and make bookings

You should then receive an email with your booking confirmation.

 

Non-members

Step 1: visit https://portal.everybody.org.uk/bookings (you do not need to register for an account to book swimming)

Step 2: select ‘swimming’ in the activities column

Step 3: select how many people you want to book for e.g. 1 adult + 1 child or Family swim

Step 4: select the centre, date and timeframe

Step 5: select from the sessions available which one you want to book

(please refer to our swimming timetables and swimming session guidance on admissions policies and age restrictions. Please note our reception team will check these policies and restrictions upon check in with you,  any customers who book sessions for swimmers that are not eligible will not be able to attend the swimming session .)

All lane swimming in the main pool is for ages 12+

Step 6: click on ‘anonymous member’ and complete the non-member form with your contact details

Step 7: add to basket

Step 8: accept terms and condition and checkout

Step 9: Pay for your transaction

Step 10: confirm and make bookings

For customers who are struggling to access our online booking service please call your local centre

Please note- If a session is full it will not show on the online booking system.

You can find our new swimming prices below:

Swimming	Prices (until December 2020)
Everybody Members	FREE
Learn to Swim Scheme DD Members	FREE
Adult (non-member)	£5.50
Under 3	FREE
Junior/Senior (non-member)	£3.30
Options	£3.30
Family (non-member 2 adults, 3 children)	£15.00
Family Options (non-member 2 adults, 3 children)	£12.50
Wildcard	£4.50
Wildcard family	£14.00