Everybody Healthy Reopening Plans and FAQ's

Phase 1- September 2020

  • Virtual ESCAPE-pain Knee and Hip- An ongoing service for those who are not ready to return to our face to face ESCAPE-pain programme. This is available for customers who were already participating in ESCAPE-pain or registered to join prior to lockdown. If this is an option you would like to take part in, please discuss this with our health team when they call you who will be able to give you all the information.

 Phase 2 – October 2020

  • Everybody Exercise Referral
  • ESCAPE-pain Knee and Hip and Lower Back

Our Everybody Exercise Referral scheme and ESCAPE-pain Knee and Hip and Lower Back will be resuming in October from Crewe, Macclesfield and Congleton for customers who were already participating in a programme or registered to join prior to lockdown.

From the 5th October, these customers will be contacted by our health team and informed the programme is resuming along with our new procedures/guidance and terms and conditions.

This will be kept under review, when we are able to reopen referrals, in order to access these programmes it will be via referral only and you must be referred by a health professional e.g GP, Physio etc, at the moment self referral is not available.

  • Move it or Lose it group exercise classes which is open to all Everybody members are currently taking place already in Crewe and we are delighted to share we will be launching Move it or Lose it at Macclesfield Leisure Centre, from Wednesday 21st October, 13.30-14.15pm with Denise in the Activity room.

You can find out more about our Move it or Lose it classes here

Please book online before attending, you can do that here, our back together page has all the information you need to know on returning to a class and how to book. Move it or Lose it classes are available as part of your Everybody membership.

We also have our frequently asked questions with more information on returning to the centre

We will be releasing more information in the coming months on our other health services as part of our phase 3 reopening plans for Everybody Healthy.

FAQ’S

I am wanting to join one of your Everybody Healthy programmes, can I join?

At the moment we are prioritising customers who were either already participating in a programme or registered to join in a health programme prior to lockdown. We will of course keep you updated via our website and social media channels when we are accepting new referrals, however this will be from health professionals only.

Please note, as we are reopening our Everybody Healthy services on a phased approach, this only applies to customers for the ESCAPE-pain Knee and Hip and Lower Back or Everybody Exercise Referral Scheme at the moment.

I was booked in before lock down to join an Everybody Healthy programme, can I still join?

All customers who were either already participating in a programme or registered to join prior to lockdown will be contacted by our health team and informed the programme is resuming along with our new procedures/guidance and terms and conditions.

Please note, as we are reopening our Everybody Healthy services on a phased approach, this only applies to customers for the ESCAPE-pain Knee and Hip and Lower Back or Exercise Referral Scheme at the moment.

What can I access as part of the Everybody Exercise Referral scheme?

Gym, Swimming (lane swimming sessions only), group exercise classes (appropriate group exercise classes will be discussed during your consultation)

What happens when I have completed the 12 week programme?

Once you have completed your 12 week programme your health advisor will be able to offer you a reduced price membership at £22.99 per month to keep you motivated and exercising.

Is booking essential?

Pre booking all appropriate activities before visiting is advised, our health team will help get you set up and registered in your initial consultation in order to access future activities.

We have been reviewing our bookings policies in line with government guidance and now all our centres are open and a range of services re-introduced. After much consideration we will now start to accept walk-in bookings from our members and casual customers for gym, swimming and classes. Priority for bookings will be given to those booking online in advance, but we appreciate there are sometimes last minute cancellations or customers who would like to take a chance on joining in a session. We do advise all customers to try and book online first, particularly for sessions at peak times (early morning and evening) to avoid disappointment.

All customers who visit the facility must check-in at our self-service kiosks or reception desk and use the NHS QR code posters for track and trace.

We will try and keep our members up to date when spaces come available on our sessions via our social media pages so please check for updates.

What if I am not ready to start back?

Our health team will give you a call regarding our programmes relaunching, if it is you are not happy to start back we can discuss this with you, we understand that the pandemic has been tough on everybody and are willing to discuss your options and personal circumstances.

We are also offering a virtual ESCAPE-pain programme for those who are not ready to return to our facilities, please discuss this with the health team when they call you who will be able to provide more information.

Do I need to wear a face covering when visiting the centre?

Customers visiting our cafes from 24th September must wear face coverings, except when seated at a table to eat or drink or if they are exempt.

Customers visiting our leisure centre must wear a face covering (unless exempt) from 1st October except when exercising in our gym, classes or pools. All spectators of swimming lessons and sports must maintain social distancing measures and wear a face covering especially where the 2m distancing is not able to be met. We do have face coverings available to purchase at our receptions if you have forgotten yours.

More frequently asked questions can be found on our website as well as all of our guidance on returning to the gym, classes and swimming pool:

FAQ’s: https://everybody.org.uk/coronavirus-covid-19/

Swimming Guidance: https://everybody.org.uk/swimmingguidance/

Gym and group exercise guidance: https://everybody.org.uk/everybody-back-together/

More information

For more information, please fill in the form below and a member of staff will be in touch shortly.

Everybody Exercise Referral Terms and Conditions